HEALTH & SAFETY

COMMITED TO CARING

At Santo Maris Oia Luxury Suites and Spa, during 2021 we implemented a targeted health and safety programme for employees and guests for, thereby ensuring the smooth operation of our hotel in a completely safe environment. The programme, entitled ‘Committed to Caring’, is based on a targeted action plan, which includes the following key points:

• Full implementation of the special health protocols based on the guidelines of the official authorities
• Collaboration with a medical team
• Staff training by the University of Crete
• Health First from the Hellenic Chamber of Hotels - ‘CoVid Shield’ from ΤÜV AUSTRIA

Following all the Hygiene, Food & Safety standards, the Group’s hotels receive Hazard analysis and critical control points (HACCP) & ISO 22000 certification every year, which demonstrates the high priority that the Hotel places on food hygiene and safety. In particular, the Santo Maris Oia Luxury Suites & Spa received ISO 22000:2018 certification from TÜV Austria Hellas in 2021, thereby ensuring the safety and quality of food and beverages that are provided by the hotel’s catering services, through compliance with strict standards and procedures.

FOR EMPLOYEES

For the Santo Maris Oia Luxury Suites & Spa, the creation and maintenance of a safe and healthy work environment is a longstanding priority.

To this end, the hotel is constantly at the forefront of design and continuous updating of a comprehensive and coherent prevention strategy, which includes maintenance of safe facilities, compliance with strict standards, regular audits and the employees’ active participation through ongoing safety training for the prevention and avoidance of any accidents and the proper management of emergency situations that could jeopardise the health and wellbeing of the staff and guests.

Job satisfaction, personal growth, professional development, and optimal performance are directly linked
to the employees’ health and safety and can only thrive in this kind of environment.